Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
The time you enter into your quote/order is the time we are guaranteed to have the inflatable up and running by (we require a three- hour delivery window to guarantee this time) We start our delivery routes at 7am. we will arrive to set up your inflatable sometime between 7am until one hour prior to the event start time to deliver.
Example if your event starts at 1pm.you will select 1pm as the start time. We guarantee that the crew will arrive to set up your inflatable between 7am and 12pm
The end time on your event is the time you are guaranteed the inflatable/items until. Any event that ends after the 6pmend time will have to be booked with the overnight option and picked up the following morning
If you are booking overnight, please put 7am for pick up time for the next morning, the inflatable will be picked up sometime after 7am the next morning. Please turn off water before deflating the inflatable for the night. The next morning please re-inflate in early in the morning to give it time to dry, and to have ready for the crew to inspect and clean it before rolling it up.
If your event is in a public area, like a park or church, you cannot rent overnight, and the inflatable will be picked up at the conclusion of your vent. This cannot be later then 6pm.
Tables, chairs, tents, yard games can be rented with inflatables. If you choose not to rent with inflatable. A $300 minimum is required
Yes, we require a non- refundable deposit to be paid to reserve your rental. This will be deducted from your final balance. The remaining balance is due before setting up. We will contact you the week of your event to ask how will you pay for final balance. If you wish to by card, we will send you a link to pay the balance with your card. Cash can be paid to the delivery driver
Yes! We require a park fee of $200 Please make sure park have a power source. If not, you will need to rent one of our generators. Please make sure you have permission to allow a bounce house into park. If you need our insurance for park. Please contact us a week in advance
No. We provide up t0 50ft of extension cord per inflatable. If you need over 50ft. You will need to rent a generator from us
Yes, you need a 20amp breaker per inflatable If you don’t have access to electricity. You can rent one of our generators. We don’t use third part generators.
No, we don’t use third party generators. If you need a generator. You will need to rent one from us.
Still have questions?
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